QUESTIONS, ANSWERED

Everything you should know before you buy.

Clear expectations build better customer relationships.

Do I need advanced Excel experience?+

No. Input cells are highlighted, dropdowns guide key choices, and results calculate automatically.

Does the toolkit contain built-in AI?+

It includes 15 curated prompts for your preferred AI assistant. It does not include an embedded AI service, API, or subscription.

Which platforms is it for?+

It is designed for beginner Shopify, Etsy, TikTok Shop, Amazon, and other marketplace sellers.

Can I compare multiple products?+

Yes. The Product Research sheet supports up to 50 ideas.

Does it work with WPS Office?+

WPS may open the workbook, but formatting, charts, dropdowns, and protection can vary. Microsoft Excel desktop is recommended.

Are platform fees updated automatically?+

No. Fees change by platform, plan, region, and category. Always confirm current official pricing.

How will I receive the product?+

After third-party checkout, you will receive the XLSX toolkit and English PDF user guide as a digital download.

Does it guarantee profit?+

No. ZYONE is a planning tool. Results depend on your inputs and cannot guarantee demand, sales, or profitability.

What is the refund policy?+

Digital purchases are generally final where permitted by law. If a file is defective or inaccessible, contact us so we can make it right.